Hi all,

We are a small 5 person office of landscape designers currently experiencing sustained growth. As a result we are being forced to review our previously "flat" office structure with rather poorly defined responsibilities to one where the roles of each person are more clearly defined. This is obviously necessary before we employ further staff and a healthy step to be taking in any case.

That said - we collectively have little experience in structuring an office of this kind so I would be very interested to hear from anyone who works or has worked in a slightly larger structure.

Specifically:

- What basic structure did you work with/under? We are thinking of assigning one person as office manager but whose responsibility will be restricted to the organisation, prioritisation, productivity of the office. This Under this will be Project managers who will manage client projects end to end, who can lean on support staff (a graphics role, administrative assistant etc.). They will be answerable to the office manager with regard the aforementioned administrative responsibilities and to the client and principal with regard the quality of the project and client experience.

- What level of workflow control have you worked under? As principal I intend to move to giving full autonomy to the project managers with regard the project (as opposed to being involved in the projects to a greater or lesser degree all the way along which is no longer viable). We have defined 3 touch points during production where I will provide feedback and validation to ensure the project is to the correct standard / aligned with goals / etc. 

- In developing a facilitative office structure of this kind, are there any specific pitfalls anyone would be willing to share from experience?

Any insights, on any or all of these, would be deeply appreciated.

James.

Views: 124

Reply to This

Replies to This Discussion

Partners: gets work into the office, ensures the practice is legally and financially sound (reviews revenue/expenditure, contracts, insurance etc).  For projects they do both design review and technical review - design, heavy at beginning and before CDs are done, technical as needed.

Senior staff: manages day-to-day project development (clients/subconsultants), ensures projects are progressing on time, on budget and to the firm's standard for quality.  Check in with partners as needed but at minimum before conclusion of major phases (concept, schematic, dd, cd), usually also before any presentation to clients.

Pitfalls: clarity of responsibilities is a big one - there are always seams in the process, minimizing them is critical for morale and quality control.  This starts at the top but resides mostly in senior staff.  Additionally it takes time for non-design staff to learn and understand the peculiarities of a design office and designers - allow for that while it they learn to smooth out operational irregularities.

RSS

New Jobs!

Members

Forum

Site Measuring Revisited Again 2 Replies

I've put up a couple of discussions in the past regarding tools and methods for site measuring to supplement a survey or for a small project. Back in November I saw the video below and decided to buy the Disto S910 because of its ability to export a…Continue

Started by Andrew Garulay, RLA in STORY BOARD. Last reply by Andrew Garulay, RLA 7 hours ago.

Editorial: Eligibility requirements for State Landscape Architect Licenses 31 Replies

June 28, 2015Dear Land8 Members:ANY LAND8 member should feel free to add their own comments here.EDITORIAL:  It's my opinion......that EVERY student who earns a Landscape Architecture Degree. (4 yr., 5 yr. or Masters in Landscape Architectures)…Continue

Started by J. Robert Wainner in STORY BOARD. Last reply by J. Robert Wainner Jan 12.

Project Manager Training? 4 Replies

I was wondering if anybody out there had a formal or informal PM "break in" or training program. The PM programs that I've looked into don't really apply to landscape architecture. There's got to be something for architecture or another allied field…Continue

Started by Colter Sonneville in PROFESSIONAL PRACTICE. Last reply by J. Robert Wainner Jan 11.

Good news

Check out this website for potential post graduate degree scholarships…Continue

Started by Keith A. French in STORY BOARD Jan 11.

© 2017   Created by Andrew Spiering.   Powered by

Badges  |  Report an Issue  |  Terms of Service