Software for Scheduling Appointments

[Chris Whitted]

I’ve typically used Outlook in the past for the sharing of and managing joint calenders, but while it is available for Macs it would require an Exchange server – in short some expense and permissions configuration / management depending on what you already have.  One place used Google Calender instead, but I never used it extensively.  Without going through the plethora of search results for ‘multi-user appointment scheduler or calender’, I’d say Google was probably your best option.

[Jamie Chen]

Thanks for the suggestions.

I’m still researching and I think something more CRM instead of a basic address book is needed. We need more detail than just basic contact info; who is a regular maintenance customer, who has spent over x amount of dollars with us and is therefore more lucrative and loyal. A way to tag them, pull up the tags quickly to make a mailing list, and then send out invites to call early for appointments. 

(And with tagging, maybe a way to do something special like x dollars off the next service for referrals or some other customer loyalty program.)

[Jamie Chen]

I’ve finally found a cloud-based software offering that’s applicable to all sorts of service industries.

Jobber

[Author]

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